Just to say right up front before I go into detail, I LOVED this cruise and was sad to disembark but am sure I’ll be booking another in the next year or so! This was my first time on Queen Elizabeth (I’ve previously sailed on QM2, QA and QE2) and I’ve been hearing for years about what a lovely ship this is and I must say I agree. The size, number of passengers, space, décor and overall atmosphere was just lovely. I felt at home right away and there was no mistaking I was on board a Cunard Line vessel. After doing more than ten crossings in the last twenty years I was doing my first cruise since… 1974, when I was a kid with my parents. Loved every second of it and will look forward to mixing in more cruises with my crossings. Why did I wait so long?
Short back story on how I booked, which was through the Cunard website and phone reps: For this cruise I started out booking Britannia Club (after previously sailing on Britannia base exclusively – okay and Mauretania level on QE2) because the last couple of crossings on QM2 and my one on QA I was feeling like cost-cutting, especially with food and service in the dining room was changing the experience too much. So I thought with Britannia Club the service might be a bit nicer and I know there are some culinary perks to it as well. Well then I decided to rebook (not bid on an upgrade through the site’s random method) because I figured out that the cost for Princess Grill was quite a bargain for this particular cruise especially considering there were so many sea days on this (five), which I love. Then I received a call from Cunard asking if I’d like to upgrade to Queens Grill for a ridiculously attractive amount of money and I said yes right away. It was myself and my husband traveling.
Embarkation in Miami went quite smoothly and once we dropped off our luggage and went through security we were headed to the ship in no time. We did have priority boarding due to our loyalty level (and also being in Queens Grill) and I did notice a very long and slow moving line of those who did not. Felt sorry for those we whooshed by but glad for that perk for sure. Disembarkation was equally smooth and I don’t remember much about it, which I guess is a good sign.
Our cabin was a Q3 and let me say, it will be hard to go back to anything less after 12 days of all that space and a butler and assistant butler. We both had to do a bit of work while on board and it was so great to each have our own desk areas. Having a dedicated sitting area separate from the sleeping area was fantastic. The large bathroom with separate WC and having both a bathtub and a shower stall was wonderful. Yes, I’ll be able to sail in a good old Britannia cabin again but I’ll always appreciate the roominess and luxe feeling this cabin had along with the stupendous, helpful yet inobtrusive cabin staff. Also, the balcony for this cabin was double-width and we loved watching the last remnants of sunset with our cocktails and complimentary daily canapes from there.
The ship’s public rooms were kept in remarkable condition and to me all looked brand new. I do know that she went through a mini refresh earlier this year but even beyond the new carpets and chairs, etc., she is looking sharp and well kept and the overall feeling is that you’re on a luxury ship even if Cunard is essentially mainstream.
Outdoor decks: Even if you factor in that we were Grills category this time around, there seemed to be plenty of deck space in general, which is so crucial for warm weather cruising. That said, I did make use of the Grills Decks each sea day every late morning and post lunch and luxuriated in the quiet space there with the newly installed shaded canopies. They even served tea out there! For sail aways we preferred the non Grill aft deck, which is quite roomy but also fun and lively for the occasion. Anyway, no shortage of deck space anywhere. My personal opinion only: the Games Deck forward seems a waste to me and a little hokey with croquet and lawn bowling, etc. and I didn’t see it being used much. A lot of wasted space for what seems like a “novelty”. I feel like something better could be put there along the lines of what Queen Anne has. Maybe it has its fans though. Note: I do know that the mid ship pool area had some issues starting with the cruise after ours and was off limits, though I believe all has been rectified now.
Dining: So this is where I had my highest hopes and really the whole reason for me venturing outside of Britannia and up to Grills. As far as the actual room and service, all A+! The Maître D’ was so accommodating and friendly and never hesitated to any of our special requests and table-side preparations that are offered. That was really something that elevated the whole experience and you felt like you were First Class on one of the old liners of yesterday. The same for our server and his assistant, top notch and friendly and so helpful. Our table was right at the window and the room itself, while lacking the grandeur of the main dining room, felt exclusive and elegant. Our wine steward was a little inconsistent with his service and surprisingly lacking in knowledge. But overall the service and ambiance were lovely. The food…. Sadly I was less than impressed by the menu items and in all honestly it seemed very much along the lines of exactly what is in the MDR, including the preparation. This was a disappointment and I’m starting to think that Cunard has given up on the idea of offering gourmet food choices or at least seeing that they are prepared to perfection. Yes, there were more items to choose from and the daily “always available” ones but overall the food was lackluster. There were of course a few exceptions (Lobster Thermidor, for one) but mostly they were the ones you had to request ahead of time and have prepared table-side. We did request caviar service four times and they never batted an eye and that was an amazing included option. The Caeser Salad, for example, was like something you’d get on an airplane and we even went to the MDR one day for lunch and could see the preparation and most items were pretty much the same. Anyway, I hate to whine about the food, but come on Cunard! We did go to the Verandah one day for lunch, which was nice but we actually felt that of all these extra tariff restaurants on Cunard that we’ve tried, Sir Samuels on QA is the best by far. Verandah is a very pretty room, though, and the service was very good.
Happy to say that Afternoon Tea is still a great treat and the standards remain. Most of the time we took it in the Queens Room (especially fun to partake after you’ve spent the day at the beach or whatever) and it was always perfect. One day I had it in Princess Grill (where they serve it for both Grills levels) and that was quite nice and you got to choose items off of a menu and another day I had it on deck. Queens Room is still the best venue, I’d say!
Entertainment: We didn’t partake much of the big shows in the theater (maybe once or twice) but loved the Irish duo playing in the pub who we went to see at least four times and there was also a pianist (a Italian gentleman?) who played in various venues around the ship for the duration and he was mesmerizing. Somehow I skipped all the speakers this time! Maybe on a cruise it wasn’t as much of a draw for me as on a crossing. The open decks or time on the islands won out! Oh, the Yacht Club feels a bit tired to me and needs a remodel and maybe some live music. It was always a DJ when we were there.
Ports: We had six ports and we loved them all. I won’t bother with a travelogue on them, but four out of six of them we went straight to the prettiest beaches we could research and loved doing that along with grabbing lunch nearby. In St. Lucia we skipped the beach and hired a driver to take us to a hot spring/mud bath and a waterfall. Great fun, if a little pricy. In San Juan we went to the two forts and found a rooftop seafood restaurant with great views. Otherwise it was all about the beaches.
Minus my disappointment with the food, this was a wonderful experience and I was so glad to do it on Cunard, where you still have the traditions of getting dressed up, the World Club Party, Afternoon Tea and the “formality” that Cunard touts combined with the relaxed feeling of sunny days on deck. Also, service everywhere on the ship from the lounges to the shops to even the Purser’s Office (lost sunglasses) was just really the best I’ve experienced in a long time. I can’t wait to do it again!