We’re 3 star Mariner Holland America Line (HAL) cruisers (7 cruises). Just finished a Canada cruise (Quebec City, Prince Edward Island (PEI), Nova Scotia (NS, Sydney & Halifax), Portland Maine, Boston) 2026-5-2 to 5-9 on the Zuiderdam.
Smooth embarkation at 2:30 pm, not crowded at all.
Suite upgrade was nice - 2 desks, couch, 2 sinks, whirlpool bath, shower.
May 3-4 weather was 2-9 C, wind gusts 30-40 kts (60-80 km/h), 25-40 mm rain, 1-2 m waves on the Gulf of St Lawrence - little rough.
Food was good for the most part. The braised oxtail was superb - tender, velvety from the gelatin rendered out of the oxtail, great gravy. New York steak had good flavor, but chewy. It’s worth the extra US$20 for the 15 oz boneless ribeye (shallot confit, green peppercorn, baked potato, creamed spinach, from the Pinnacle Grill restaurant, but served in the main dining room). Broccoli is often quite overcooked (no Italian chefs on board, so “al dente” is not in their vocabulary). Latte & cappuccino are delicious, but the American coffee is often quite bitter. They need to make fresh coffee more often and invest in some artisan Italian and French roast coffee.
Didn’t do any shipboard activities other than the port talks (all very good, in depth history & sightseeing tips) and "behind the scenes" ship talk.
Well-stocked library.
Really friendly and helpful staff (cabin attendants, dining room, bar, guest services). If you use spa services, be ready for really aggressive up selling.
HAL has been quick to fix maintenance issues on all our cruises.
They need to pre-punch stateroom key cards for lanyards so you don't need to go to guest services.
On PEI, sunny, high 21 C, 30-50 km/h winds. Took the Anne of Green Gables & lobster lunch tour. Not into Anne, but the guide did a great in depth narration of the history, farming (1M acres of farms & dairy on an island 140 miles long) and industry (aerospace, guide said the mechanical arm on the shuttle and space station was built on PEI, but it was actually built in Toronto).
At Sydney, NS, mostly cloudy, high 20 C, 50-60 km/h wind gusts. Took Baddeck (bad-DECK), NS & Alexander Graham Bell (AGB) tour. AGB museum closed for renovation (various dates for reopening: fall 2026 or spring 2027). Substituted AGB 1 hr talk at Inverary Resort in Baddeck by Jocelyn Bethune, who worked at the AGB museum for 20 yrs and is the author of "Historic Baddeck". Great talk, passionate speaker, but wish I could have seen the AGB museum, as it has the 2009 Silver Dart airplane replica for the 100th anniversary of the 1909 flight, the original 1919 hydrofoil remains and a replica, his kites and thousands of artifacts about his laboratory and family's life on the Beinn Bhreagh estate. I wouldn't recommend this tour with the talk replacement for the museum.
Tall ships tour at Halifax, NS cancelled due to weather (30-40 mm rain, thunderstorm risk, winds gusting to 50-60 km/h).
In Portland Maine, took the Best of Maine: Portland Head Light & Kennebunkport excursion. Due to 11 am ship arrival and US customs, excursion didn't leave until 2:30 pm, so went to Kennebunkport first for lunch (lobster rolls & bisque at Allison's Restaurant, excellent!) and walk the town, then the bus did a figure 8 through Kennebunk (residential, west/southwest side of Kennebunk River) and Kennebunkport (resort, east/northeast side of Kennebunk River) to see (too many) houses and the Bush estate, then Portland Head Light. Lunch was the highlight, everything else so-so.
While on PEI or in Halifax NS, be sure to visit Cows ice cream (cows.ca website, only accessible while in Canada), best I've ever tasted!
Smooth disembarkation at 9:30 am in Boston. Most guests stayed in their cabins until their luggage tag color/# was called, like they're supposed to, so very short line to get off and our luggage was waiting (which is exactly why you wait until called).
We stayed in downtown Boston for a couple of days, so took a taxi from the Flynn cruise port to the hotel in downtown Boston (10 minute wait in the taxi line, 15 min drive, 2 people, $27 with tip, Gemini AI app estimated $25-30). Taxis are recommended over Rideshare for two reasons:
1. Rideshare pick up is 0.4 mi from the cruise terminal, 15 min walk with luggage. Massport shuttle bus is free, bus doesn't have any under bus luggage storage, so you need to lift your suitcases up the bus stairs and down the aisle (the Google summary doesn't mention the latter, but the Gemini AI app does).
2. Rideshare isn't metered like taxis, so the usual $15-25 cost for a mid-sized vehicle to downtown Boston jumps to $40-70 with surge pricing when 1,900 guests get off the ship at once.
HAL cabin power plugs are way behind the times. We had a suite with only two 115V plugs, which are recessed and tilted slightly upward, so multiport charger bricks with foldable plugs sometimes lose contact and charging stops unexpectedly.
If you carry a lot of electronics like I do, suggest you invest in a multiport fast charger, two fast charge USB-C cables (6 & 10 ft) and a 1 ft extension cord with 3 outlets.
Don't bring a multi-outlet plug expander, as that covers the light switch and 220V outlet for the hair dryer.
I'll have to say that Internet speeds have vastly improved since we started cruising with Holland America Line (HAL). Up until the end of 2023, HAL was using hybrid mid/high orbit satellite system with about the same capacity as home Internet for the entire ship (1,900 guests, 800 crew). The lag time from tap to response) was 6-180x home Internet, so video calling wasn't supported and Internet apps were pretty much unusable. The ship's superstructure sometimes blocked the signal.
The new Starlink Low Earth Orbit is 4-6x faster, the lag is 5-8x less the old system and no blocking by the ship's superstructure, so video calling and web apps are supported and browsing speed on average is pretty close to home use (except at 5 pm in port when everyone returns to the ship and uploads their photos!).
Downside is ship Internet is expensive ($18-47/day, depend on whether you pre-order or buy on the ship and which plan (email/browse, +video calls, +video streaming), VPNs are disallowed and most HTTPS sites are blocked (which is 98% of Internet browsing world wide). You can use Amazon (yay!).