I rarely leave reviews but I had some good experiences on this cruise and wanted to pass it along. Also, the Windstar after-cruise survey (with numerical rankings) didn’t really ask the questions that I am interested in answering, so I’m instead voicing here. (For reference, I am a regular Crystal cruiser, but I fully realize Windstar is not in the same class of cruising and my review is not based on a comparison.)
Fabulous Turkish Excursions:
We were extremely impressed with a 3-day pre-cruise excursion in Istanbul. Everything was well organized and efficient. We were housed in the luxurious Pera Palace, which is a magnificent Oriental Express hotel with a very good restaurant. The hotel also recommended a great Turkish restaurant less than a block away. Our balcony room was spacious and lovely. The excursion went to all of the famous sites (including a cruise of the Bosphorus strait) and we had the same guide for all 3 days (Sergul, who was awesome). Lunch was included on two of the days and both venues were very nice (one in a garden setting) with delicious food. Windstar subcontracts to the Turkish tour company Sea Song for this excursion and they were exemplary. A++
Later in the cruise, Sea Song was also the Windstar subcontractor for a day excursion to Ephesus (near the coastal port of Kuşadasi) and it was just as organized and well-run as the Istanbul excursion, with again an excellent guide.
Windstar also provides an included night-time dinner excursion to Ephesus during this cruise, located under the stars amid the ancient ruins, with a string quartet and white-glove service. It was absolutely magical. We were the only ship in port, and when we all returned very late and tired, trudging down the long dark dock, it was such a surprise to hear music in the distance and slowly realize that the entire crew was waiting outside to meet us with music and smiles and trays of drinks. It was a unique experience and a super end to an already super evening.
Room:
We were in a deluxe suite (in the middle of the ship, created during the expansion) only because it was the only room left when we booked (3 months ahead). Thus, my review is not a good comparison for most of the other rooms. We had a welcome bouquet of flowers that was gorgeous (and yes, that is important to me). The cabin is spacious with a separate bedroom and a huge walk-in closet with lots of drawers. Storage for a week cruise was way more than adequate, which is most appreciated. However, the bed butts right up to the closet and it is very difficult for two people to maneuver around the bed and use the closet at the same time. A little less closet and more space around the bed would have worked better here.
I really appreciated the French balcony in the bedroom because we open the doors at night for fresh air. And, we stepped out (there is plenty of room to stand) to get better views, especially during sail-ins and sail-aways. I would book a French balcony again for that reason alone. We also had a big window in the sitting area.
The shower is too small and the big bathtub is total wasted space. This is a ship for active participants. We never touched the tub.
Dinner:
We loved the main dining room (Amphora) for dinner. The menu changed every night, with 3 or 4 options for every course, and the selections were innovative and excellent. Classics were also offered for those less adventurous. Honestly, I was pleasantly surprised at how good it was.
We did not dine in the two alternative restaurants. Neither menu looked appealing to us. We did not hear good reviews about the Asian restaurant, and we live in a major metropolitan area so we can eat excellent sushi any time. Candles (which turns the breakfast/lunch buffet area into a nicer restaurant with tablecloths and candles at night) had the usual shrimp cocktail/Caesar salad/steak fare that may be special for some, but is not something we crave. The weather was also cold on our cruise so dining outside at night wasn’t fun.
Breakfast/Lunch:
The main buffet (Veranda) is actually pretty good and outside dining during the day was very pleasant. There are also daily specials you can get quoted from your waiter (no menu) and we enjoyed some fantastic pasta as a result. Again, I was pleasantly surprised, but hours are limited.
Other Dining on Deck 8:
There is a small pedestrian buffet on the top open deck that is ok. You can also order grill items via the bar that is in the same location (we had really good burgers one afternoon), but it isn’t always available. The seating is fairly sparse and cold weather makes it less pleasant. Steps away is an indoor space with pastries and finger foods. To me, the hours of operation for the three venues in this whole Deck 8 food area are conflicting/confusing and don’t always coincide with the end of morning excursions for many people who missed lunch.
Deck BBQ:
Windstar includes a deck BBQ on every cruise and this one was fun and entertaining with good food. Along with the Ephesus dinner, this is one of the included items that definitely make Windstar shine.
Staff:
Absolutely no complaints. My room was made up with fresh towels every morning and evening, and if I left requests on a bit of paper (like, please leave a bottle of xyz wine in my fridge), they were always fulfilled. The staff at the excursion and receptions desks were friendly and patient and kind. Sometimes the waitstaff in Amphora seemed a bit harried, but it was fine. They all did their jobs very well. Honestly, I don’t feel a need to be best friends with the staff. I was totally satisfied.
Bars and Entertainment:
This is where I think Windstar falls down a bit. I understand the ships are smaller, but the onboard activities are really lacking. One bar has limited hours (nighttime only) and the other is very small and in the open (and also juggling grill orders). On a cold cruise, that little bar is mostly empty. There are a C+ duo and a small band, who alternate. On some days there is trivia, but that is it. Why isn’t there a history or current events lecturer in the afternoon, when everyone is back from the morning excursions? Why not bring visiting entertainers onboard in certain ports (comics, musicians, regional folk artists, whatever) like other cruise lines do? We don’t all want to sit in the bar and drink and do karaoke every night. I love to read, but Windstar needs to ratchet this up a notch.
Water Sports:
The back end drops down for water sports like kayaking, swimming, raft floating, tubing, etc. Our cruise was too cold, but we had one day that was open and a few brave souls ventured down through the lower bowels of the ship. It is a fun little space with sofas and towels and ice cream and soft drinks, which we enjoyed after we climbed over ropes and anchors to arrive. We all had a lot of fun and some dived in. On a hot day it would be spectacular.
Booking:
I used a Windstar customer service representative (Laura) to book my cruise and I couldn’t have been happier. She replied to all of my email questions quickly and with patience. I received generous OBC.