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What Were We Thinking of When We Designed the New Sun Princess? You.
We pondered everything, so you can feel the love on the cruise vacation of your dreams.
Because here, the sun revolves around you.
I disagree with the negative reviews. This ship is well planned. Not all restaurants are on the same deck. this avoids crowds gathering. I liked going to each section it made me feel like I was going somewhere different for each location. The buffet was presented very well. Beautiful to look at and my personal favorite for dinner. Service was wonderful, movies under the stars all the typical. Elevators are fabulous. Push button outside and just get on to where it directs you. never had to worry about them. Enjoy the ship for trying to avoid crowds standing in one location. Never saw lines for dinner. never had an issue with service or getting a drink. Shops are average and typical. Best bar, near the piazza. I would highly recommend this ship. You are on a ship with about 5000 and more (if full) folks, 4300 passengers 1600 crew. However I rarely felt crowded in. Enjoy and expect finding your favorite locations in different areas than the usual. TIPS: download the app, book dining as soon as you can on the app. Wait a day or two and if you can't book a restaurant, try to see if something opens up. Purchase the premier package it is worth every dollar. HAVE FUN !! read the well posted signs to find locations. The signs direct you well. just remember the buffet is on 9 vs lido (17). Activities: Bingo, Trivia, wine tastings, dance classes, etc. Service: Service for the most part was excellent Cabin: Balcony, very nice cabins, glass door in the shower, decent size balcony. Downs side, Small cabins Dining: Specialty dining was okay, great service food prep was great, quality is average. Buffet at night was the best choice, 1 warning, Umai Hotpot is TERRIBLE. poor service and tasteless food, boiled meets in broth. Awful Entertainment: various music choices, Irish, rock, top 40, disco, jazz and ballroom Embarkation & Disembarkation: Excellent / fastest ship to get on, fastest ship to get off. 13 minutes to get off from call to luggage and waiting for the taxi.
We stayed in a Sanctuary mini-suite. We absolutely loved our room, especially the large glassed-in shower. The Sanctuary pool and sun deck is a game-changer. It has a spacious, deep pool, two hot tubs, excellent bar, tons of loungers, and food served through the day. I thought it was way better than NCL's Haven or Vibe. Food on the ship is plentiful. The Lido deck options (pizza, burgers, tacos, salads, ice cream), along with the International Cafe, Eatery (buffet), and main dining rooms are all quality locations that are free and excellent. The cruise director (Cole) and his staff are outstanding. They provided exceptional, creative and fun events in the Piazza. We had a great time. Yes, it does get crowded in the Piazza, but the upper levels have seating; and you can find spaces if you get there early. Service -- without fail -- was attentive and professional. The ship is immaculate and kept shining.
Beautiful ship! Even though the ship was sold out, the Sun Princess handled the crowds well. Our last two sea days were cold which forced everyone inside and only then could you tell the ship was at capacity. We had wonderful meals in the MDR, Americana Diner and International Cafe. The prime rib in the MDR was very good and we loved the fish and chips and shrimp and grits in the Americana Diner. O'Malley's for lunch was crowded and a limited menu but the food was tasty and served promptly. Alfredo's for pizza was possibly the best pizza I've ever had at sea. And the view while eating your delicious pizza was incredible! We enjoyed the production shows in the Arena and Dome but didn't enjoy the smaller space. And there's no place to sit a drink if you're enjoying a glass of wine while waiting for the show to start. These venues are much smaller than on other ships. Hence we needed to arrive 30-45 minutes just to get a seat! But the performers were VERY talented! Kory Simon in O'Malley's provided an awesome sing-along evening of entertainment! He sang everything from old Irish folk tunes to Elvis to Elton! He's very good at getting the crowd involved in his show. We listened to Pint of Plain in O'Malley's also and although it was good, we enjoyed Kory's style much more. Our cabin was the smallest of the balcony cabins with a sofa on deck 16. It was narrow but adequate. Plenty of plugins, USB ports etc and storage. And the glass shower door in the bathroom is a nice touch. We didn't care for the motion activated lights that came on every time my duvet slipped toward the floor or you got up to go to the bathroom in the middle of the night! But propping a small pillow from the sofa in front of the nightstand kept the lights from coming on. We LOVED the "smart" elevators!!! I can't say enough for how quickly and efficiently they moved people. Every elevator should be converted to this new "push the button for the floor you want to go to" style. Disembarkation was a breeze. We travel light and requested walk off with no assistance. We left our room at 6:34 am, loaded into a cab at 6:47 am and arrived at FLL at 6:59 am! The Princess terminal makes it simple using facial recognition for passport control. The key is to be able to carry your own luggage and have one free hand to go down the escalator. Without a free hand, you must ride the elevator and there's usually a long line for the elevator. Overall Princess has mastered the "service with a smile" business! Nearly every employee we met in a hallway, elevator, etc greeted us with a smile!
This was our first time on Princess. We choose the Princess Plus package. We loved the medallion feature and how it worked with everything. Loved how you could do anything from the Princess App, from tracking your spouse, to ordering food & drinks, getting directions from one spot to another on the ship, you could even text guest services with questions and they would get back to you, no standing in a line. It was great! The wifi worked so well compared to other cruise lines, that we are now spoiled. We were very pleased with our ocean view cabin. Lots of storage and the shower was bigger than some that we've been in on other cruise lines. Entertainment was great, we were able to see 5 shows in the Sun Princess Arena, but did find it odd that it didn't seat that many people compared to the amount of guests on board. We arrived a good 40 - 45 minutes early each night just to ensure we got seats. We did specialty dining several nights, and did Spellbound which was a great experience. We also did Love by Brito one night, that was by far our favorite and we got a special private show in the Dome on our last night! We had dinner in the main dining room 2 nights and found that to be disappointing. Waited about 30 minutes for a glass of wine which is unacceptable. It seemed like they needed more staff, the servers seemed frazzled at times and the food was just okay. Loved the fact that the Eatery is not an "open" buffet, the staff is there to serve you so no one is sticking their hands into the food. While the ship is beautiful in many ways, the layout of ship was funky and confusing to me. You had to walk through stateroom hallways to get to several areas such as the Eatery on deck 9. In the mornings, the stateroom attendants would be in the hallways with their carts and people were coming and going in both directions which jammed up the hall. That just makes no sense to me. Loved the Dome area and 18+ and older area of loungers at the front of the ship with great views. Overall, we had a great time and found the staff to be extremely friendly and helpful in all areas. In talking with other guests who have sailed Princess before, they actually preferred the older ships so we would definitely sail with Princess again.
From the moment you step aboard, we want you to feel welcomed and right at home. And with attentive service from a friendly staff that knows what hospitality means, you’ll find your Princess® ship truly is your home away from home.
Photos, floor plan diagrams, amenities, and furnishings represent typical arrangements and may vary by ship and stateroom.
Whether new favourites or fan favourites, when it comes to dining, the flavours shine through.
A wealth of diversions for nearly every interest – and mood
Soak Up The Relaxation
We know you crave relaxation, so we created even more places to come feel the "ahhh!"
Psst...kids, want your own space? Firefly Park, Neon Grove and The Underground are ALL YOURS.
With games, themed events and activities all reserved for you. So let the adults have their fun; you’ll have yours too.
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